If your ductless mini split air conditioner does not work properly, first check the following points before requesting service:
| Trouble | Possible Cause | Remedy |
|---|---|---|
| Air conditioner does not run at all. |
|
|
| OPERATION lamp blinks and air conditioner does not operate. | Trouble in system. | Contact us at 888 718-8448. |
| Compressor runs but soon stops. | Obstruction in front of condenser coil. | Remove obstruction. |
| Poor cooling (or heating) performance. |
|
|
| Clicking sound is heard from the air conditioner. | In heating or cooling operation, any plastic parts may expand or shrink due to a sudden temperature change. In this event, a clicking sound may occur. | This is normal, and the sound will soon disappear. |
| OPERATION lamp lights but outdoor unit will not run. | The use of cellular phones near the air conditioner may cause disturbance to its normal operation. | Turn off the power then restart the air conditioner after a while. I this does not help contact us at 888 718-8448. |
If it still does not work properly, contact us at 888 718-8448.



